Privacy Policy

Gold Coast Boat and Jet Ski Licensing is dedicated to providing quality services to you, and this policy outlines our ongoing commitments to you regarding the management of your Personal Information.

We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.

You can obtain a copy of the Australian Privacy Principles from The Office of the Australian Information Commissioner's website at www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is data or an opinion that identifies an individual. Examples of Personal Information we collect may include names, addresses, email addresses, phone and fax numbers.

We collect Personal Information through various means, including interviews, correspondence, telephone and fax communications, email, our website (https://safeboating.com.au), your website, media and publications, and other publicly available sources. We do not guarantee the policies of authorized third parties.

We collect your Personal Information primarily to provide our services to you, share information with our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You have the option to unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Whenever we collect Personal Information, we will, where appropriate and feasible, explain to you why we are collecting the information and how we intend to use it.

Sensitive Information

Sensitive information, as defined in the Privacy Act, includes details or opinions about matters such as an individual's racial or ethnic origin, political beliefs, membership in associations, religious or philosophical beliefs, criminal record, or health information.

We will only use sensitive information:

·       For the primary purpose for which it was collected,

·       For a secondary purpose directly related to the primary purpose,

·       With your consent, or

·       Where required or authorised by law.

Third Parties

Where reasonable and practical, we will collect your Personal Information directly from you. However, there may be instances where we receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in various circumstances, including:

·       Where you have consented to the use or disclosure to third parties,

·       Where required or authorized by law.

Security of Personal Information

We store your Personal Information securely to prevent misuse, loss, unauthorized access, modification, or disclosure.

When your Personal Information is no longer required for its intended purpose, we will take reasonable steps to either destroy or permanently de-identify it. However, most Personal Information is stored in client files, which we retain for a minimum of 7 years.

Access to your Personal Information

You have the right to access and update your Personal Information held by us, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We do not charge a fee for access requests, but we may charge an administrative fee for providing a copy of your Personal Information.

To safeguard your Personal Information, we may require identification before releasing the requested information.

Maintaining the Quality of your Personal Information

We strive to ensure that your Personal Information is accurate, complete, and up-to-date. If you believe that the information we hold about you is inaccurate or outdated, please notify us promptly so we can update our records and continue to provide you with quality services.

Policy Updates

This Policy may be updated periodically and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions or concerns about our Privacy Policy, please contact us at:

Gold Coast Boat and Jet Ski Licensing
Burleigh Heads 4220
Email: info@safeboating.com.au
Phone: 0402 413 423

Thank you for choosing Gold Coast Boat and Jet Ski Licensing!